Order Return & Refund Process

Order return Karne k liye appke paas order deliver hone ke baad 3 din ka time hota hai, aap in 3 dinon main kisi bhi waqt parcel return / refund kr skty hain. Order ko return karne ke liy neeche dia gya steps ko follow karein:

1. Order return karne ke liye app ko is email support@decormalls.com py email or whatsapp no. 0092 313 8800412 py order ki receipt, pictures or video send krni ho gi or sath reason show krna hoga return / refund k ly.
2. Aap ko hamari team ki taraf sy within 24 hours apke Décor Malls App/Web par diye gaye phone number ke Whatsapp par message ya call ki jati hy. Phr ap diy gy address py parcel ko send kr dein gy.

Mazeed Sawaal:

Payment refund time?

Order ki product return honay kay  36 ghanton main payment apky account main send kardi jati hai.

Return request reject kab hoti hai?

Return request sirf agar product damage, different ya missing ho to accept ki jati hai. Agar product same deliver hwa ho to return request accpt nhai ki jati.

Order Exchange/Replacement Policy:

Décor Malls per aap orders exchange ya replae nahi karwa saktay. Aap sirf orders ko return karwa saktay hain, jiski refund amount apky account main send ki jati hai.